Director of Continuous Improvement

Are you a seasoned expert in continuous improvement, passionate for revolutionizing manufacturing settings? Look no further! We're seeking an innovative Senior Continuous Improvement Manager to pioneer excellence in our manufacturing processes and beyond. Shape the future of Centra with cutting-edge lean methodologies and a culture of continuous improvement. Take the helm and lead us towards unmatched efficiency and superior customer satisfaction. Join us on this exciting journey!

Who are we?

OWN IT! It’s on the back of all of our shirts. This is because Centra is 100% Employee Owned and we believe in owning our actions and promises. We manufacture our own windows (hello, Canadian made!), we install our own products (no third parties here!), and we are experts in everything to do with building envelopes. We’re located in the Lower Mainland, Vancouver Island, the Interior, and Calgary – and we’re growing. You could say we’re Geeks. Nerds. Techies. We’re self-confessed, eat-breathe-and-sleep window enthusiasts and have been in business for 39 years.

The Role:

As the Director of Continuous Improvement at Centra, you will be at the forefront of driving our commitment to excellence. Your primary responsibility will involve spearheading the development and advancement of our lean maturity by implementing a diverse range of continuous improvement initiatives, best practices, and manufacturing programs. Leveraging your expertise in the field, you will adeptly identify opportunities for enhancing quality, boosting efficiency, and instigating meaningful process improvements. Your exceptional leadership and influence will foster a culture of continuous improvement throughout the organization, empowering every team member to contribute to Centra's overall success.  

Embracing innovation and operational excellence, you will lead the charge in transforming our manufacturing processes, setting new industry benchmarks, and reinforcing Centra's position as a market leader in the vinyl window manufacturing and construction industry.

Core Accountabilities:

Continuous Improvement:

  • Acts as the primary owner, leading and coordinating all Continuous Improvement activities, driving a culture of excellence.
  • Champions Continuous Improvement, cultivating a Lean-based mindset and practices to support production performance targets and financial goals.
  • Utilizes data-driven analysis to proactively identify improvement opportunities and drive efficiencies with best practices.

Product & Processes:

  • Investigates process improvements, recommends capital investments, and innovative approaches to enhance performance.
  • Demonstrates expertise in root cause analysis and structured problem-solving methodologies.
  • Leads cross-functional teams to achieve optimal outcomes and surpass operational performance metrics.

Business Development:

  • Plays a pivotal role in strategic planning, providing valuable insights and direction.
  • Coordinates and leads the development of long-range business alternatives, ensuring alignment with goals.

People & Partners:

  • Leads cross-functional teams for sustained improvements, challenging conventional thinking.
  • Demonstrates inclusive leadership qualities, fostering an environment that values diverse perspectives.
  • Collaborates with business units to define operational targets and fosters goal alignment.
  • Serves as a mentor and trainer, nurturing a culture of continuous growth and development.
  • Takes ownership of developing and continuously improving improvement programs at the site and business level.

Qualifications & Education:

  • 5+ years of experience in a Senior Continuous Improvement Manager position in the manufacturing sector.
  • Bachelor's degree in engineering, operations management, business administration, or a related discipline.
  • Master’s degree or MBA in a relevant field is preferred.
  • Certifications in Lean Six Sigma (e.g., Six Sigma Black Belt or Green Belt) is highly valued.
  • Additional certifications or training in continuous improvement methodologies and tools is advantageous.

Join us and become a part of our award-winning company!

In 2022, we proudly achieved the prestigious National Award for "Best Managed Companies." Yep, we were recognized as one of Canada's top-notch companies. Only the elite few earn this incredible honour!

But wait, there's more! We also triumphed with the National WaterStone Award for "Canada's Most Admired Corporate Culture." This means we're not just about doing business; we've created an awesome work environment that sets us apart. Our commitment, dedication, and strong work ethic propelled us to win this fantastic award and maintain our exceptional culture.

Check us out:

Don’t forget to visit us on our website at, Facebook under Centra Windows, and Instagram @Centrawindows to find out more about who we are. We want to know what you think and if we’re the right fit for you.


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