My wife and I just had 3 windows installed by Centra. Omar and Devonn did a great job installing and cleaning up afterwards. The windows look great. Very pleased with service, cost & quality!
Over the past three years, we've hired Centra to do a complete overhaul on our home windows and basement door. Based on how smooth these projects have gone in the past, it wasn't surprising to have the latest door installation completed without a hitch. Alan and Brendan P. maintained the highest level of professionalism that we've come to expect from Centra. They were respectful of their surroundings, responsive to any questions we asked, and made sure to clean up the front entrance to its original state. Highly recommended!
CENTRA's quote was higher than the other 3 quotes I received, but after CENTRA rep (John) showed me in a clear and comprehensive manner what the job would entail, answering all of my questions and concerns, I had was on board.Brendan, Chris and Kurtis were very efficient, polite, and helpful, always leaving my yard and work area clean.I would recommend CENTRA to my family, friends and neighbours.
-Rhonda Coleman, Delta
We are extremely happy with the service Randy and Damon provided from start to finish! Very professional and perfect in the work they did and very respectful. Can't thank you enough! Will definitely use this company again!!
-Jeanette Barber, Maple Ridge
The crew of Alan, Brendan P, and Slater worked very conscientiously for three days to install 21 new windows and new trim. I was very impressed by the efficiency, work ethic, and conscientious attitude of this crew. They were considerate and polite throughout. Well done guys!
From getting the estimate to having the installation it was a smooth and easy process. Mark came in measured my windows and talked to me about what I wanted & their company, then sat down & printed up my quote. Unlike the other company in Langley that I had to phone twice to just get someone to come out & give me a quote, then showed up 1/2 hour late and instead of giving me a quote later that week (as I was making my decision by the end of the week) two weeks later I got the quote by email (guess they didn't need my business. I wish I could remember the name of the gentleman that came to do the remeasure as he was so nice as well and so informative, after living in this house for 23 years I had never used the humidifier fan in my bathroom and had taken the cover off to clean it. He put the cover back on for me and told me all about the fan & how it works. Then it came to installation time. The team of Randy, Damon and Andrew were so fast and efficient they got the work done in the 3 estimated days. They did such a wonderful job, they cleaned up everything after themselves, vacuuming and sweeping when done each day. They explained everything about the windows to me and got my alarm sensors all hooked back up. They even asked me if they could help me when I was moving things back & hanging up blinds. I love my new Windows, I hated to hang my blinds back up. All of my neighbors have commented on how nice they are. I would recommend Centra Windows and would suggest you ask for the same installation team that I had. Thanks Randy, Damon & Andrew for the great job.
-K. Arens, Langley
We were only thinking of replacing our windows and doors when we talked to a number of suppliers at the Vernon Home Show last Spring. Graham from Centra impressed us the most and, being thorough in reviewing our needs vs. products available, he continued to do so in subsequent meetings both at our home and the Kelowna showroom. The installation team (Kristian, Sam, Glenn & Bryan) were extremely pleasant, professional and efficient; very considerate of our home and our neighbours space. In addition to being pleased with everyone at Centra we had contact with, we are delighted with the quality of Centra’s finished product and guarantee.
-Rob & Marilyn, Vernon
This is a company that gave me the right impression right away of being the right one to do business with. And I have not been disappointed. The windows look very nice, and the installation went smoothly thank to the excellent crew of David, Lee and Kyle. I also found the representative Jake very helpful in explaining the windows and the work involved in replacing them. We are very happy customers.
-Stanley Bonthuis, Salmon Arm
Right from the moment I contacted Centra I felt looked after, John arrived and sat down with us explaining thoroughly our options and price points. We settled on our windows and doors as well as Hardie siding, From the time the crew showed up, they explained the process and went to work, Harry, Darren, Josh and Will were great, Harry was great at (putting up with the homeowner and all his queries) answering questions and explaining the processes throughout, there was an issue it was explained and I was shown the extent, while that issue was being addressed they went to work on other areas until issue was solved. They left every day and made sure work areas were clean. They were always respectful when inside the home. I would recommend their company to anyone and am happy to show off my home for their work to be seen.
-Garret, Greater Vancouver
We had Centra install some new windows for us and they did an amazing job. The Installation associates, Omar and Devonn, were both very professional, courteous, and helpful, and the installation is beautiful. I had no idea that new windows could look so great! I would absolutely recommend Centra to others because the whole process was easy and the quality level of the product and the employees has been fantastic. Thank you to Omar and Devonn, and to Centra Windows!
We decided to replace the windows and doors of our 40-year old condo. Called a few companies, including Centra. Sales guy (Mark) was the most professional. He viewed the scope and gave us a quote right on the spot. Other companies took several days to supply their quote. While Centra were not the cheapest, we decided that reputation, plus a few of our neighbours recommended Centra, so we went ahead. On the day of the installation Scott E., Trystan and Mike B. arrived on time, introduced themselves, explained the process and got right to it. While we were hoping the job would be completed in one day, they needed two. Installed the windows and doors, cleaned up, then went through each one with me to ensure they were working to my satisfaction. All looked good. Next day I noticed some small gaps in some of the exterior caulking, one of the drip caps was a little bent and one door required a bit more work than expected to in order to be properly closed and latched. An email to service, and a follow-up was arranged. The repair guy didn't mention his name, but listened to my concerns, and went to work re-caulking the two windows and adjusting the one door. Very satisfied with door after the adjustment. He didn't have any brown drip-cap material, but will be arranging a follow-up to replace the bent one. He mentioned the 'trick' with caulking windows with the kind of stucco we have is to use your finger and go BOTH ways to smooth out the caulking. Initially looks like the repair is indeed a complete seal. All in all very happy with Centra and the job they did.
-Gord Webster, Coquitlam
The Centra window experience was excellent from our first consultation visit at the office consultation to the final inspection stage! Our window installers were the thorough, helpful, conscientious and enthusiastic head guy Cody, and his determined and dedicated assistants Sean and Eric. They arrived well on schedule with all of the supplies and material they needed and set about tackling the installation of 27 new windows of various sizes and two patio doors. They cleaned up carefully after each day and did not hesitate to answer the many questions raised by my husband who was on site constantly. They helped us make an important decision in regard to a specialized window header and I particularly liked the respect and professional attitude they demonstrated for us the clients. We would recommend Centra Windows to anyone interested in having this major project done. If our heating bill goes down and the warmth of our home improves then that will be a blessing!
-Happy Customer, Victoria
We just finished saying goodbye to Nick Read, Dave Bishop, Joseph Marcox, and Omar Hewitt who were excellent installers and more importantly fine young men. Their professional and customer service approach was very appreciated by both of us. We found the company Sales Manager Mark Brandow terrific to deal with and all aspects of sales agreement were met or exceeded.We would recommend to everyone looking to modernize their home by window replacement.
-Happy Customer, Surrey
We just had 10 windows replaced by Centra and they look great. Darren and Harry arrive bright and early to start the installation and they did a fantastic job. They were polite, organized and extremely efficient. They made sure to put drop cloths down and keep everything nice and neat. Also...did the installation during our first Vancouver wind storm! Definitely will get Centra back to replace the rest of the windows in the spring. Great job guys.
Just had our basement suite windows and sliding door replaced by Centra and they look amazing! Every step of the process was friendly and professional. Ray Charron arrived fully prepared to show us all the available choices and provided an estimate on the spot, no inconvenient extra trips to a showroom. Our order was processed and we were promptly contacted to schedule a site visit to remeasure the windows. I don't recall the name of the employee who came to remeasure but just like everyone we dealt with, he was friendly and efficient. On our installation date, a horribly rainy morning, the crew arrived on time, made a point of introducing themselves and were pleasant and easy to communicate with. There have been many tradespeople coming and going from our home in recent months, several have been great, but many have not been the most enjoyable to have around. Happy to say the Centra guys are on the list of the great ones! Thanks Nick R., Dave Bishop, Joseph M. and at least one other whose name I don't know (Sorry!) for the amazing job you did and for just being nice and friendly guys :-) Best of all, the windows look amazing and we immediately noticed the difference in temperature in our home. Thanks!
We called Centra Windows to replace our living room, dining room, bathroom and guest room windows as well as our sliding patio door and they were just as good as our friends said they would be. Ray C. was our sales rep and Nick R., Joseph M. & Dave B. were the crew onsite. They did a great job and all three were polite, professional and tidy. We will definitely be recommending Centra to any of our friends when they may be in need of new windows.
-Barb & Dan Osgarby, Surrey
Great job start to finish, and on time. Installers Dave, Lee & Kyle very professional and pleasant to have around. All questions answered. Very respectful of our home. Great job guys!
-Bob Boose, Kamloops
I recently had my windows replaced in my home. The gentlemen, Randy, Damon and Andrew were very professional, accommodating and friendly. I was extremely impressed with their work and this company and I highly recommend them. I love my new windows!
-Tracy, Maple Ridge
This was our second time hiring Centra for our windows. Each time the employees were professional, friendly and had a high standard for quality. Our estimator Robin Buie made sure we got the right windows for us including a beautiful rain textured privacy window. Our installers were Nick Read and Joseph Marcoux. They worked very hard and were awesome to deal with. Since they were replacing a window above an area in our roof that had been leaking, I asked them if they knew what could be causing the leak. They informed me that there was no tar paper under the vinyl siding they had taken off in that area, which was the likely cause. They took the time to show us and said that they would add the paper to the side of the house before putting the siding back on. Since then we have had no problems with leaks. These two men took a little extra time to go above and beyond what they were required to do plus were patient enough to explain it to us. We continue to be impressed with this company and the quality of employees they hire! We will be using them for the rest of our windows and won't hesitate to recommend! Thanks again!!
-Shauna & Scott, Mission
Thanks to Jacob Vey and Phil Southern for the great job removing tired old windows and replacing them with 6 new skinny windows. Phil and Jacob were here when they said they would be and when they were done they did a fine job of cleaning up. We are pleased with our interactions with Centra, including Chris who answered all our questions when he came to give us a quote. We have no hesitation in recommending Centra to others in our Oceanside community.
-Wendy, Qualicum Beach
I am really pleased with this company. From the time of the quote to the end of the installation! Jeremy work with my budget to ensure that not only did I have what I needed but in the time that I needed the job to be done. the installers Chris and Phil were on time and really pleasant they kept me inform of what was going on, they finish the job when they said that it would be done and make sure that I was happy with the job before they left. I would definitely recommend Centra Windows to any one!!
-Carlos Mayen, Nanaimo
I was very satisfied with the work that has been done at our house. The crew (Kyle, Glen, Dave and Shawn) was very organized, professional, polite and thorough. Everything was explained to me in details. Was very impressed at how tidy they left the house too.
Nick Read, Dave Bishop and Josh Marcoux were amazing. We have a two story, 1980's builders’ special and they have replaced all the windows and patio doors over two days. They took the time to fully explain all the security details and made sure that my alarm system was still working. There was a bit of rot discovered in one corner of a window and so they took the time to show me and repair it properly instead of just covering it back up with the siding. Amazing men who were so polite and respectful of our house and myself. They were also very careful to ensure our dog didn't escape out the front door or side gate. Would definitely recommend them to anyone and everyone.
-Jim & Natalie, Maple Ridge
We are very happy with the service and products that we received from this company. The salesman helped us with design of our replacement windows and didn't automatically go for the most costly solution. He came to our house several times at our request to explain things to us. The crew was very efficient and respectful of our space and property. The product makes our old house look so much newer and fits perfectly. Everyone that we've dealt with in the company has been excellent.
Brendan, Chris, & Braden were absolutely great when replacing the windows in my house. Very professional and didn’t mind that I had 2 dogs that were in the house. They were very polite, and hard working. I will definitely recommend them for any of my friends that need their windows done.
I recently had Centra in to replace all my windows/doors. Not only am I very happy with the quality of work and the quality of windows/doors themselves (they're seriously fantastic!!), but also how responsible of a company they are. While on my property there was an accident that caused some property damage. The Centra crew handled it responsibly and efficiently in my absence, and I can't tell you how impressed I am with their response to an admittedly unpleasant turn of events. The crew was great. They were able to finish the install on schedule despite the setback. Awesome company, and great crew, and I'd definitely recommend them to friends and family. (We had Jeremy, Corey, Chris D, Phil M, Jacob and Jack)
We chose this company based on the fact it is 100% employee owned. From the sales to the installation of windows for entire house the service was professional informative and the quality of the product is excellent. The installation crew Nick Read, Dave Bishop, Joseph Marcoux and Dave Mckinnon did an amazing job, despite the appalling weather, everything was protected and left amazingly clean and tidy.
Our experience with Centra Windows was positive from beginning to end. We had excellent advice and help in choosing our new windows. The installation went very well. Our crew (Bruce, Pat and Aaron) were professional, polite and friendly. They were punctual, hard-working and cleaned up the work area well at the end of each day. We couldn't ask for a better crew.
-D&P , Port Coquitlam
The best of the best, I had used Centra for my windows in my former home and knew that they were the go to Window Provider for my current windows. The crew (Andrew, Randy and Damon) are professional, helpful, and efficient. Yes I will use them again and have recommended them in the past and will do so in the future.
We are very happy with our experience with Centra. They were able to send us a large crew and complete a job in one day that was expected to last two days. In a busy home with young children this was much appreciated. Our installers- Mike B, Trystan, Scott, Harry, Darren and Jayme, were fantastic. They were efficient and friendly and they cleaned up perfectly when they finished. Our windows are absolutely beautiful, and they put a lot of attention into the finishing details on each one. We are happy to support local jobs (the windows are made here in Langley) and the quality is excellent!
Excellent service and excellent product. The men were very friendly and went out of their way for us. Dave Bishop, Joseph Marconi and Nick Read. Will use this company in a few years when we do our siding.
-Happy Customer, Langley
The team of Glenn, Sam, Bryan and Dennis were outstanding as a team. Showed up bright and early...were very approachable with any questions and cleaned up nicely each afternoon and at jobs end. Any small issues were taken care of and there was great communication on any issues beyond. This team went above and beyond to make sure things were done to the standards they would want in their own house. Thanks for the great product and even better service team!
Right from the initial contact with Jeremy at a trade show, through office staff phoning to inform us of scheduling etc., and on to the install crew of Jacob, Phil S and Tim, the whole process was professional, accurate, forthright, courteous, respectful and pleasing. The reno windows were all sized correctly, installed correctly, arrived as ordered on the exact day and time promised. The windows look smart, function as they should and we are very happy with Centra as a company and the staff that we encountered. Chances of recommending them...100%. Thanks to all.
-Alan Ferguson, Qualicum Beach
Dave and Nick arrived on time with our new entry door. Friendly guys who obviously take their work to heart. They asked a few times through the work what I thought and ensured the work site was kept clean. They really did great work and it was obvious they wanted to make sure I was happy with their work. Can't be happier with the installation, and the new doors look great! Also a big thank you to Raymond for assisting us through the process.
Randy, Damon and Andrew were on time and finished early. They were professional and knowledgeable. Our strata has dealt with Centra for all of our patio doors and will continue to do so. Natalie at the office was always available for questions and quotes. Shawn was quick to measure up the space and I am so happy with my new door.
Your crew of Alan, Brendan P. and Slater replaced all the windows in our home in a day and a half. They were professional, friendly prompt, highly skilled at what they do and very tidy. We now have a home without drafts and are delighted with both the windows and the people of Centra. Thank you.
-Theresa, Port Coquitlam
We had a most impressive experience with Centra Windows. From our first visit with Warren for a quote, Jonathan doing the second measurement and Cody, Eric & Paul installing, we were very pleased. Cody, Eric & Paul arrived right on time this morning and worked so well together. They noticed some problems and corrected them right away. At the end of the installation they cleaned and vacuumed and even put our blinds back up for us. Very, very impressed. We will definitely recommend Centra Windows to our family & friends. Thank you Centra!!
-Lloyd & Margo Robbie, Victoria
I cannot say enough about the great service we received from two Centra crews, Alan, Brendan P, Slater, and Dave, Nick, Chris and Joe. Both teams have been to our property twice now as we have been replacing our windows in stages. I was so happy to see them back for the final install as I knew we would get a good job. You will not meet a friendlier bunch. They are professional, work to a very high standard, very quick without compromising quality and are just nice guys to have working around the house. Really pleased with their work, they are the guys to ask for!
-Rebecca Markland, Port Moody
After researching the market, Centra came out on top in our opinion. Reading the reviews online (here on Homestars) was a huge help. It really gave us an idea of what to expect and it was perfectly accurate.The installers (Scott, Mike B., and Trystan) were amazing and answered all my questions and showed me how all the windows worked and how to take care of them. All the windows and work areas were cleaned before they left.Very pleased with the company from start to finish.
Centra was hired to replace 17 windows wood and one patio door. The work crews were friendly, curious and appeared to very knowledgeable. They were respectful of my wishes and ask questions when they were not sure. Their craftsmanship is excellent.I have no problem recommending them to friends and neighbors.
-Happy Customer, Kelowna
Our experience with Centra Windows was fantastic from the initial quote to the cleanup. A great quality product installed expertly by the installers. Andrew, Randy, and Damon were our installers and they were excellent. They're an amazing team. Efficient and very tidy....great guys. The price was right on par with other quotes I had gotten too...for a better product.
We had our windows and doors changed. The gentlemen that came to do the 3 day job were very professional and helpful went it came to answering our questions. They also did a great job of cleaning up after the job despite the pouring rain. Nick R Dave Bishop and Joseph Marcoux. Thank You! For taking the stress out of a home renovation.
-John, Maple Ridge
We had Centra complete our window and sliding door project this past summer. Our rep, John, was great in helping to decide which type of system to install. In the end, I would recommend Centra to anyone looking for a professional company to have this type of renovation completed.
-David Leite, Burnaby
Replaced 10 windows 8 months ago. All of them have to be totally rebuilt. The work was so professionally done and the cost was reasonable, that we have another 13 windows replaced this last 3 weeks. We are just as satisfied that we are planning to have the rest of 7 windows replaced in the next few months. The credits go to Acron, Bruce and Pat, They did an excellent job and left the work site spotlessly clean. Excellent job!
We moved to Ocean Park community on May 2016 and want to changes all the windows of our house. We phoned Centra on June 2016 and the customer service is good. But no one came to our home since then. On Nov 21st 2016 we phoned Centra again since they were providing a promo event. Again, good customer phone answer but no one came, even a phone call or txt message. But everything changed on Nov 29 2016. The manager Mark came to our house after one phone call. Everything goes perfect! We planned to change 20 windows but after Mark's professional introduced, we decided to change all the windows totally 29 windows including 3 triple layer glass windows. Also, the price is within our expectation and budget. Project will begin in Jan 2017, I will update my review after everything done! Thank you Mark! Today is Jan 26th 2017. All 29 windows were update by Bruce, Pat and Aaron. They did a fantastic job. After installation, the interior temperature raises at least 3-4 degrees at my home. They also cleaned everything. So happy with Centra for their products made our home like new one.Thank you!
Very pleased with service and quality. From initial contact with sales man, Robin Buie, all the way to the installed product, completed by Scott, Mike and Trystan Everyone was incredibly helpful and professional I will recommend this company to family and friends.
-G. Paulson, North Vancouver
The crew of 3 were professional, polite and a pleasure to deal with. The windows and doors look fabulous and, in spite of the very old and awkward material they had to remove, they did a very nice job.
Centra came in to our home to replace our old metal frame windows with new construction vinyl windows. We had our windows replaced in stages and they recently completed the remaining 10 windows & the front door. The quality of the windows are excellent & have had no issues as they have been in use for a few years since the 1 stage replacement. We definitely would recommend Centra to other people interested. Also the installer crew (Nick R, Dave B & J. Marcoux) were professional & installed them efficiently. They left the house clean inside & outside.
I've enjoyed my Centra windows for almost ten years with no problems. They cut down on outside noise, have a better insulation rating than my walls and are easy to clean. This week the handle on my bathroom window broke and they're sending me replacement, with no hassle. Thanks Anna Scarpino at Centra!
-Lara Smith, Vancouver
My wife and I have nothing but a positive experience dealing with Centra Windows Exteriors Restorations from Nanaimo and their two installers Phil and Jacob. They were very professional and efficient. The job took a day longer than booked but the finished product is very nice. The window construction and design is extremely good and With a 25 year warranty we have no worries.
-Wayne Gillis, Mill Bay
We are so pleased with the product, service and staff at Centra. The installers, Randy, Andrew and Damon were the best. Prompt, friendly, polite and definitely qualified to do the job. The new sliding doors and windows are the icing on the renovation cake. Very pleased and would highly recommend both the company and their installers. Will be getting them back to finish the rest of the house for sure!
-Happy Customer, Delta
I would like to compliment Alan, Brendan P and Slater for their work ethic. The team arrived before 9 am and worked steady all day to complete the job. They were very personable, as they explained what they were doing, and introduced themselves when they arrived. It was refreshing to watch them work cohesively as a team.
-Paula Howarth, Maple Ridge
After doing a lengthy research. We decided on this company to buy and install our windows. The windows were superb to other windows. John the consultant did an excellent job explaining the styles of window. The installers Randy, Damon and Andy were fantastic in their installation. We are very happy with this company and their employees. Highly recommended.
-Brian & Cindy Papp, Langley
I was very impressed with the installation crew: Cody, Eric, Josh and Ralph. They were very professional, friendly, courteous and appreciative when you make them coffee :) They were careful to lay down sheets to prevent floors and carpets from getting dirty, took away all old materials and thoroughly cleaned up every room they were in. From the sales rep to the installation manager to the installers they were all friendly and respectful and professional. I would highly recommend them.
Excellent service on a very cold day. Quick and professional. Took the time to make sure everything was protected and cleaned up after. Thank you Nick Read, Dave Bishop & Joseph Marcoux.
-Happy Customer, Abbotsford
Pleasant and professional team. On time. Very cold out today but worked right through. Wonderful job! Company is easy to book through, second time we've used Centra. Have recommended to neighbours. Thank you Alan, Brendan and Slater.
In June 2016 David, Lee and Kyle replaced 4 windows and 2 sliding patio doors. All 3 were very personable and professional. They arrived on time, completed the job ahead of their estimated time and left the house cleaner than they found it. David provided a wealth of information and patiently answered all my questions. I haven't had any problems with the new windows and doors and love the way they look. I would not hesitate to recommend them to anyone looking to retrofit their existing windows or for windows for a new build. Thank you!
On November 24 Centra replaced all the old wooden windows (9) on the main floor in our little 1932 home with modern vinyl double pane windows. Initially the Estimator Warren Scott did an excellent job of explaining our options and making certain we would be getting the special kind of windows we wanted, including a very large picture window with an arched single grid at the top of the window to match the old style. On a partially rainy day, the installation crew consisting of Carl, the Nanaimo Manager, Elijah Jering, Josh Lehman, and Ralph L. arrived around 8:30 AM and began immediately to carefully re-check all the measurements and started removing the old windows one at a time. It was amazing to watch how well and quickly this crew worked together both inside and outside. They made certain to lay down protective sheets over the floors throughout the house before proceeding to each window. We simply tried to stay out of their way as these hard workers carried on almost a ballet of organization in replacing the windows. They were very meticulous in the placement and finishing of each window and we were impressed when the call from both the indoor and outdoor installer was “perfect!” We knew they took pride in quality work, though it was obviously hard work. We were also amazed that by 4:30 PM all the windows were done and Elijah walked us through a final inspection to make sure we were satisfied with the outcome, which we were indeed. The new windows look great and make the house cozier and quieter. We love the result and would unhesitantly recommend Centra to anyone wanting to replace their windows!
We had all the old windows changed out in one day, with the Elijah, and his crew Paul, Eric and Ralph working together to pull out the old ones, fit the new ones trim and caulk before cleaning up. I appreciated the walk around check with Elijah at the end of the job to confirm everything was done as expected. Good team work on their part. We also appreciate having Jeremiah, or salesperson drop by to see that all was in order and later, Jon, the installation manager checking in with his crew. The end result is an up to date and attractive appearance and quality install that will be trouble free for many years to come. Thanks Centra!
-Happy Customer, Victoria
We were so very pleased with Andrew, Randy and Damon! They were super professional, very personable, friendly, efficient and hard-working! They took interest in us as a family and worked hard to meet all our requests and preferences with the exterior work they did on our house. And we love their workmanship! They were also super clean and did a fabulous job cleaning up the site after their day! I would highly recommend these three to be the crew on anyone's house!
-Happy Customer, Langley
Extremely happy with Centra's replacement of our old 1970's double-paned windows. Every aspect of our install was professional from Bryan in sales, to Kristian & Bruce on the install day. I would have no hesitation to recommend them to anyone. We are loving our new windows. The big surprise was how much quieter it is in our house. It has reduced the noise from the outside substantially. No more drafts either. Can't wait to see what happens to our gas bill in the winter, and our a/c bill in the summer.
-Private User, Kelowna
We replaced the old aluminum non-opening windows on the front of our house. In particular, in order to meet legal egress requirements for the bedroom we were looking for a company that could provide a tilt'n'turn window at a reasonable cost. Centra provided great service from the day I met Jeremiah at a home show, to the installation by Eric, Cody, and Ralph. All very personable, well-informed, and seem to enjoy what they do. The installers arrived on time, worked together well, did a great job, and cleaned everything up. A pleasure to have on our home reno team. When we can afford more windows Centra is top on my list.
-J. Fraser, Victoria
Very satisfied with the installation. We had the old aluminum windows and I can really tell the difference in the temperature in our top floor with the new windows. The new windows will definitely be easier to clean as well. Andrew arrived first at the designated time and put all the floor covers down. We found Damon, Randy and Andrew very friendly, helpful and courteous. The walk-through upon completion was very thorough explaining the work that had been done. When we have the first floor new windows installed we will definitely ask for this same crew for installation. We’d like to have all three, Andrew, Damon & Randy back again.
-Happy Customer, Langley Township
Wow, We are impressed with your quality of materials and workmanship. Friendly informative crew and knowledgeable about your product. Your company was very obliging by sending double the crew and being able to complete our home in "1" day, they even worked late which tells a lot about the work ethics. GREAT JOB GUYS.
-Blain, Campbell River
Our experience with Centra was fabulous. All the guys, Alan, Brendan P., Ray, Dave M, Dave B, Joe, Nick Reed, Kyle and Glen, were the most awesome guys. Each was very friendly, helpful, knowledgeable and hard working. We'd hire any one of them back without a 2nd thought. Thank you for making our experience so wonderful.
-Happy Customer, Langley
Randy, Andrew and Damon were fantastic. They worked in extreme weather conditions, but still worked their butts off. They were friendly, hardworking and very professional. I am extremely satisfied with their work standards. The end result is amazing. Thank you guys, for being so AWESOME!!
Work crew (Dave B/Nick R/Joseph M) arrived on a very cold January day to replace all three (30 of our patio doors. Old doors were removed, new ones installed, insulated, trimmed out and the site was left tidier than when they arrived. Very satisfied with the product, service and installation. May need some new windows replaced in the future and would definitely use Centra again.
-Andy Bridges, Surrey
These windows gave my house exterior a bright, streamlined look. Our family appreciates the warmth in the winter and coolness in the summer. A windstorm caused some minor leakage on the sills. The crew quickly sealed the problem areas.
-Happy Customer, Langley
Josh and Ralph did an awesome job at our place for the 2 days they were here. Very professional and helpful when I asked some questions. I would recommend your company and these two fellows anytime.
-Happy Customer, Sooke
Josh and Ralph did a simply awesome job replacing all our windows. They are highly skilled, extremely polite and respectful. They were in and out very quickly without rushing. They took our asthma/chem sensitivities into consideration and through their practices cut down fumes by 90%. We are thrilled with the windows and these guys.
Alan and Ray were professional installers. Arrived early and reviewed the entire install with me before starting. Kept a very clean work area; no damage to my home! It was a cold day (Feb) so they installed every window before taking a lunch. It was much appreciated so I could turn the heat back on. Final product looks great. Window well manufactured and install look flawless. Completed final walk-through with me before leaving, explaining everything they did. Before leaving they took the time to clean all work area and vacuum. When they left, it was like they were never there. Great job!
-Davin, Maple Ridge
Replacement of 6 windows by Alan, Brendan P. and Ray. Very professional and friendly. Ensured that the floors and stairs inside my home were well-protected before they started work. The only (minor) issues were that it seemed hard for them to get the new windows sparkling clean and they did not do a final walk-through with me before they left. I recommend Centra and would use them again.
-BW Lloyd, Vancouver
I first used Centra in 2012 for new windows and they did a wonderful job. I needed a new front and back door and chose Centra once again. They are probably more expensive but worth every penny. Brendan, Braden and Chris were fantastic. They explained everything and any questions I had were answered. They were very professional and everything was cleaned up well after installation. I would not hesitate to recommend Centra for window/door installation.
-Carol Samson, North Vancouver
Crew of Randy, Damon, Andrew, Pat and Dane replaced our windows-they did a great job, were friendly, efficient and respectful of our home and did a thorough job of cleaning up when they were done. This is the second time we have used Centra in the past year and have been more than happy with the product and service.
My installation was scheduled for two days but due to a mistake in scheduling the team did not show up the first day. When I contacted Centra they took full responsibility for the error and sent 6 installers the next day. (Alan, Ray, Joe, Nick, Dave & Dave B) They arrived on time, had the whole job done by 4pm and were friendly, clean and tidy. I was very impressed and have recommended them to a number of friends already. Many Thanks.
-Gale Brisseau, Delta
We have dealt with Centra on two occasions now, and both times we found the experience to be above our expectations. The two men that installed our windows (David & Braydon) were very professional, friendly, and sociable people. They arrived at the time we were given, and finished the windows within reasonable timing. We give this overall experience a 10/10 and would recommended Centra, and these two men to friends and family.
-Courtney, Maple Ridge
Friendly staff, polite and helpful installers. Efficient and clean. Jacob, Vince, Jack and Corey are welcome to my home anytime! Hardworking professional people who are very focused on having happy customers!
-Hollie, Port Alberni
Outstanding job. Very pleased with windows and appearance of the product. Installers Elijah J., Ralph L., Josh M/L were professional, courteous, and pleasant to have around and kept us informed of progress. I was very impressed with these guys and their attention to detail and making sure we were happy with the outcome. I would gladly work with them again.
-Happy Customer, Victoria
We had our windows installed last week. Alan, Brendan P & Ray did an excellent job - very professional & friendly. I appreciated the final walk through - everything was explained & all questions were answered. Centra Windows was a pleasure to deal with from beginning to end. We would definitely recommend them to our family & friends.
-Woody & Rob, North Vancouver
We have nothing but great things to say about everybody we dealt with at Centra. A friend who owns a commercial glass company recommended Centra to replace the windows in our home as they only do commercial installations. She had said that they were "good people" and yes they are good people. Every person we dealt with was friendly and professional right from the initial conversation with the friendly voice booking the quote appointment. On installation day there was a threat of snow but a team of three (eventually four) guys showed up in the cold and got to work. Nick R., Dave B., Joseph M. and Dave J. were all so very friendly and professional. The guys worked with incredible team work; each of them had their task and once they were finished their task they worked to help the others. It turned out to be a very cold and snowy day, fortunately the guys had their electric jackets on. They worked extremely hard and managed to be engaging and approachable the whole time. Our new windows are beautiful... mould-free (the old ones were REALLY nasty), easy to open, easy to clean and much more secure. On top of all that the screens are included in the price. As a bonus we just received our first gas bill since the new windows and it went from $65 to $45!! We can't say enough good things about Centra. They were a pleasure to do business with.
-The Hills, Surrey
A BIG THANK YOU to the Centra crew of 3, Alan, Brendan P., and Slater who worked at our home for 4 days. They did a super job replacing the windows and applying the wood trim that we had painted for them. All of them were friendly, accommodating, and showed a great respect for our property and all of our family.
-Happy Customer, Langley Township
We purchased new windows and installation from Centra last week. What a difference they have made. We had portable heaters in both bedrooms and living room which are now no longer needed. I am used to listening to the birds outside in the morning and now mornings are silent. The windows look great! Everything was easy from the quote to installation and the price was $600 less than the next quote. The installation crew was friendly and the final results looks very nice. Thanks to Chris D. Rob, Derek, Corey, Jeremy.
My wife explained the Centra employees (Chris D., Rob, Jack, Carl and Chris C.) were courteous, efficient and very pleasant to have around. My wife is currently recuperating from surgery, so the crew took extra care to make sure the pets didn't escape during the installation and that she wasn't inconvenienced during the process. The end result is a fully enclosed patio, which looks fantastic and will be a pleasure to use year round. We greatly appreciate the expertise of all involved and would absolutely recommend CENTRA to anyone looking for high quality windows, installation and service.
-Richard Cox, Nanaimo
I was thoroughly impressed with the installation of two bedroom windows and one slider in my condo in White Rock. Alan, Brendan P, and Slater came out to do the installation on Monday. I have a new appreciation for the exceptional work that was done to properly install and finish the windows. They made the entire process seamless -- from setting up drop cloths to cleaning the windows all the way to finishing up for the day by doing spot vacuuming. Everyone at the Centra organization has been a delight to deal with. From the sale manager, Mark, Connie in the office, Sean who came out to do the remeasure and answer my relentless questions, -- you can tell that the employees take great pride in what they do. Keep up the great work!!
-Andrew, White Rock
Last week we had all our windows and patio door replaced with Centra windows. We are extremely happy with the windows and the installation. From the quote to the job completion everyone at Centra was top notch. The installers Elijah J and Josh L/M where fantastic. Elijah was very helpful in explaining the process of replacing the windows and how they worked. Both Elijah and Josh were very friendly and worked well with each other. It was very evident and they knew what they were doing and enjoyed their jobs. They exceeded our expectations - Elijah walked us through the finished installation inspecting every window and assuring us that all was perfect. We will definitely recommend Centra to our friends. There were no surprises the price they quoted was the price we paid for a job well done. Thank you Centra.
-Sidney, North Saanich
This is the 3rd time we have used Centra and will keep using them as the service is great! Bruce, Pat, Aaron, Omar and Dave M. all did a great job with the installation.
-The Allen Family, Delta
Very pleased with product and installation. The sales (Chris C) and install crew (Chris D, Rob, Jack, Derek, Ralph, and Corey) were very professional throughout the project. I was very impressed with the detail they applied in removing and replacing the windows. Would highly recommend this company to my friends
-Michael Keating, Parksville
Centra windows provided the best price for the type of product we requested. Chris D, Rob, Corey and Jeremy were involved with our project and provided excellent communication and service throughout. The installers Chris D and Rob were knowledgeable and friendly. What I liked was the level of cleanup and the condition they left our house every day. This was a 5 day project and they inspected all of their work on the last day with my wife before we signed off. It was a very positive experience overall and what a difference the new windows and doors make to the warmth of our house.
-Robert Furness, Duncan
Really happy with Centra. This is the second time we've used them. Sales process was straightforward, we were given options to work within our budget and we didn't feel pressured. The installation crew (Brendan and Ray) worked quickly and cleanly, leaving no trace of materials behind.
-Happy Customer, Richmond
We had every window and set of glass doors in our home replaced. As well as the front entrance door. Jeremy got us a fair price on the cost of the windows and installation. The installers - Tim, Jacob and Kevin L were very professional, pleasant, and easy to deal with. They did an overall great job on installation and clean up after. We are very pleased and would highly recommend Centra Windows.
-Wanda & George, Nanaimo
On Saturday 4th of March 2017, the crew of Kyle/Omar/Damon, came to install our windows/patio doors. First of all this crew was on time, did an overall inspection, and started right away. I was so very impressed with the operation of this crew that I recommend this group of workers to all. They cleaned up after their work, explained the operation of the windows/doors. I am impressed, and recommend the crew and the company to everybody.
-Noella, Port Coquitlam
Very happy with my windows! Raymond the sales guy was very good at helping me decide on which windows to choose for my home. We chose casement windows for the front and sliders in the back. The casement windows give good curb appeal to the front of my home and really update the look of my early 70's home. The installers Pat, Aaron and Bruce were very professional and did a very good job of installing the windows. Really impressed with the people working for Centra I found them to be conscience and friendly. I will recommend Centra to all my friends and family.
-Nadean, Greater Vancouver
Very pleased with the recent window replacement at my home. All aspects of the job were handled in a very professional manner. Ray and Sean did a great job answering all our questions through the quotation and setting up the job. When it came time for the installation Bruce, Pat and Aaron showed up on time and had the job completed ahead of schedule. We are very happy with the quality of the window and the workmanship that went into the installation. I would recommend Centra!
My 1985 Walnut Grove home required 21 windows and one patio slider. When it comes to Centra Windows all I can say is you get what you pay for. It’s the best money I have ever spent. Right from my sales person Jason to the installers Alan, Brendon, Slater Omar and Braden. I want to say a big Thank You! Quality product and a quality install. The weather was hardly the best for these guys to work in yet the quality of the installation is perfect and on time. Curb appeal has gone up 100% and the temperature efficiency and home comfort level improvement noticed immediately. I highly recommend this company and will request them to come back when I replace the down stairs back door.
-Greg K., Langley
Wanted engineered envelope solution for a very high exposure location. Complicated job requiring elaborate scaffolding and screening. Completed on schedule, on budget. Excellent company to work with. Very pleased with results. We think our house looks great!
-Happy Customer, Victoria
Elijah J, Josh L and Ralph L...our installers arrived at time given, started immediately with our installation. They took the old doors out and installed our new doors within a few hours. They were professional, polite and ensured we were completely satisfied when they were done. They rechecked the doors and cleaned everything up, we would not hesitate to recommend Centra and this crew. The doors look fantastic!
-John, Qualicum Beach
Alan, Brendan P, Slater, Randy, Damon and Andrew were very professional in their work. They did a wonderful job on our kitchen and Living room windows. They also cleaned up after themselves. Explained to me how the windows can be cleaned and locked. Also how the screens work. I would highly recommend them.
-Linda Knox & Les Busenius, Maple Ridge
We had over twenty-five aluminum windows to replace, including the front door window. Randy, Damon and Andrew were great. They arrived on time every morning, set up the floor runners so as not to dirty the floor. They were polite, and hardworking... my wife are very impressed with the quality of their workmanship. They even caulked and painted the window frames where they needed touching up. We were equally impressed how they cleaned up at the end of each work day, and let us know they were finished before leaving. Centra Windows was recommended by a friend. We researched them on the internet and found they had a very high customer satisfaction rating. I'm also one of those customers! We've noticed the difference in noise level already
Just wanted to say an enormous thank you to the fine gentlemen who managed the window renovation for us. Alan, Brenden P, Slater, Mike and Scott T were helpful, thoughtful and considerate. The job was a big one and they made it look easy. So grateful to them all and to Centra Windows too!
Just had my windows replaced and was happy with the sales rep Raymond and the installer Brendan, Chris & Ray who did a great job installing the windows in the pouring rain!
-Michael Gibson, North Vancouver
Just so pleased with the customer service offered by Centra. Also very impressed with the courtesy and professionalism shown by installers. Thanks Jacob, Phil, Tim, Andre, Jack, Kevin & Eli.
-Happy Customer, Nanaimo
I am so thrilled with the whole home replacement of all windows. The aluminum windows were taken out and all new vinyl, argon gas, twin seal windows installed. They not only look great, they've provided a draft free and sound insulation more than we expected.The team was professional, careful, and clean and they all knew what they were doing very well.At one point there were 5 guys here, but the ones that worked the whole job were Alan, Brendan P and Slater. These guys made what could've been a stressful project, relatively stress free.Great company, great product!
-B. Palmer, Richmond
From Jeremy our sales rep. who took the time to explain all our options, to Corey who measured everything to make sure it was perfect, to our installation team of Chris D, Derek, Jacob and Dustin who laboured to make the project run smoothly and on time, we could not be happier. We highly recommend this employee owned company! Ours is an older home that needed a facelift...the difference has exceeded our expectations. Thanks guys!
-Gilles Pelland, Duncan
We moved into a new house in December and knew we needed to replace the windows. We went to a home show and met Jeremy who was super nice and answered all the question we had about replacing windows and what options we had. Chris D., Ralph, Derek, and Corey arrived a few weeks later to replace the windows! They were quick and super friendly! We are very happy with our new windows, they look awesome! Thanks for the awesome work guys!
-Happy Customer, Nanaimo
Interviewed 3 companies, neighbour was happy with job done by Centra the rest is a happy ending. Alan, Brendan P. and Slater were professional and efficient. They were able to reassure me about my water stained window sills. The finished job was above and beyond my expectation.
-Happy Customer, Burnaby
From the initial estimate with Chris to the measure with Corey to the install with Dustin, Jacob, and Tim everyone was top notch. Great personal service. Clean, on time, efficient, organized. Though Centra's cost was a little higher than other estimates the guarantee, the quality, the easy install and the pleasant people made it worthwhile. Thanks guys!
-Happy Customer, Lantzville
Centra was chosen to provide windows for our condo. I had an issue with a window, called the company. My first contact with Shyla and Anna, who were excellent, listened to my concerns and sent out a technician in short order. The Technician was excellent, he showed up on time, and was uniformed, which always tells me I am dealing with a professional company. From start to finish, and excellent experience. I would highly recommend Centra for your window needs! Very happy!
Thank you Chris, Cory, Rob and Derek for our new windows. The service and installation was great. Our house looks years younger and is warmer. Noticed that the traffic noise going by the house is less. The windows look great. Very professional service.
-Happy Customer, Campbell River
Working with Centra was a positive experience, from the initial consult to the installation itself. They were professional, on time, with no surprises. I had older aluminum framed windows that were cold and drafty in a manufactured home. The difference is notable - like night and day. Brendan, Chris and Ray were careful in protecting my floors during the process and the clean up was appreciated. Recommended.
-Darlene & Bill, Surrey
We recently replaced all of the windows and doors in our house through Centra Windows. We had the pleasure of dealing with a dedicated, professional team and cannot speak highly enough about them. From the initial consultation, to the installation, to follow-up, everything was above and beyond what we expected. Much thanks to Jeremy, Dylan, Tim, Kevin D, Derek, and Jack; your hard work, professionalism, follow-up and integrity were amazing!
From estimation from Jeremy through to completion we were very happy with the service provided. The estimator worked with us to keep the cost within our budget and the crew were thoughtful and very hard working. To Kevin P, Kevin D, Ralph, Bob and Derek - it's much too quiet without you. Was a pleasure to have you in our home.
-Happy Customer, Nanaimo
My parents had their windows replaced by Centra years ago and were very happy with the product and service so we went with them as well. A good decision. The crew who worked on our house were quick, efficient and knowledgeable, plus they made sure to clean up at the end of each day. Thanks so much to Bruce, Braden, Pat & Aaron for going above and beyond! The windows, new French doors AND new exterior wood trim all look amazing!!! And I can already tell the furnace comes on less frequently. Highly recommended.
-Happy Customer, Langley
I recently had new windows and patio door installed and I'm beyond satisfied with Centra and the team from Natalie honey for her patience and knowledge of her product and Alan, Brandon P and Slater for the efficiency and knowledge of their trade and product and being punctual. Another thing I'm impressed about is how well Centra treats they're employees and how the employees are so happy with working with the company. Which shows in their attitudes and quality of work. Thanks again I will use Centra again any day of the week.
-Happy Customer, Mission
We recently had all the windows, patio slider, and front door re-done with Centra. Our experience from start to finish was nothing short of exceptional. Our experience with Centra from start to finish has been nothing short of exceptional. From our initial consultation with Mark - who was the utmost knowledgeable professional to Our install team of Omar, Damon, Randy, and Andrew - each were truly amazing.
-Heather M., Langley
I was very pleased from the visit of the estimator to the completion of the project. All the personnel I dealt with were very professional. I am very pleased with the quality of the product and the workmanship of the installation. Good job guys!!
-Happy Customer, Kelowna
My wife and I requested a quote to replace the old aluminum windows in our house. We met with Andrew from Centra who was very friendly, professional and knowledgeable. We received a competitive quote that was very reasonable and then we were informed of a promotion which made the decision to go with Centra even easier. The installation went very smoothly and apart from seeing new windows installed we couldn't even tell that Randy and Damon where here. They did an excellent job of clean up after installation and my wife and I are extremely happy with the work that was done. I would highly recommend this company.
We needed to replace the original 14 windows and 2 patio doors in the 1980s house we just bought. After going to several home shows and speaking with many vendors we decided upon Centra. The process was very easy; decisions for frame styles, glass types, emissivity and options being the biggest decision on our part. Ray was easy to work with during the estimate and measurement phase. After a date was set to replace everything, all that was needed was pre-organization to ensure they had unencumbered access to everything. The first day of the install felt a bit slow to start but by the end of the day, they had the majority of windows in place and I was impressed at how well Nick, Dave and Joe worked together. They worked near-seamlessly within each other's skill levels and attention to detail. It was fun to listen to the banter, the jokes and how professionally they dealt with their attention to cleanliness and respect towards my home. Truly a team effort. Watching the progress over the three days, I came to the realization that Centra was the right company to choose for this task. I would choose them again if my next house needed windows and I will ensure that I refer them to anyone looking for windows and doors. Our only issue was the vapors from the caulking. It takes a bit of time for the smell to abate. The weather allowed us to have the windows open to help remove the vapors. Thank you for the excellent service.
The Centra window crew did a phenomenal job installing our new windows. Kevin, Jack, Dustin, Dan, Derek, Bob, and Jacob were completely professional and treated my home with respect. We had old aluminum windows in our place that produced a lot of condensation and heat loss. Not to mention the noise level. Now I hardly hear my furnace come on and the noise has been reduced a lot. Cannot thank the Centra team enough my house is more efficient and quieter.
This is a professional, reliable company. They respond quickly, show up on time, keep a clean work site and care about my home. The installers were pros. Friendly and caring. David B, Nick R and Tristen E are welcome back any time.
-Colin, North Vancouver
The sales representative was on-time, answered questions, gave good advice, and did estimates. The installers arrived on time, did the work, answered questions. The result was very good and I am happy.
-Happy Customer, Delta
Install went without a hitch. The workers (Alan, Brendan P, Slater and Omar) were extremely professional, on time, informative, efficient and friendly. They cleaned up at the end of each day and even cleaned some they didn't have to. The windows look and work fantastic. Got a great price from Brad, and helped us pick the perfect window style for the room. Thanks to all!
The guys came on time and put in a steady days work. Work was well done and generally we are happy with a job well done. The workers were super; knowledgeable, efficient, friendly and did a great clean up. The windows look great and hopefully we will conserve heat come winter.
-Sharon, Black Creek
We had Centra windows replace some old windows in our house, and the whole experience was so hassle-free that I can't understand why the previous owner didn't do it before! It was less cost than my husband expected, and done in the time they specified, and they even tidied up their mess nicely. Nick Read and Andrew Vugteveen did a great job and were able to save most of the original trim on our house so that it would still match the rest. I think next winter will feel a lot less drafty. I am very happy with it.
We have an older house and are doing a reno to our bathroom. Bruce and Mike were great! Friendly and pleasant and installed our new awning window. Kept the job side clean and we are extremely happy with our new window. We had also had most of the windows in the house done about 9 years ago (with the exception of the bathroom window we just had replaced), were extremely happy with Centra at that time and still are!!
-Happy Customer, Kamloops
Our experience with Centra was exceptional. We had all of the windows and siding replaced on our home and the job was completed in the time they said it would be and for the price they had estimated. Brad, the salesman, was patient with our questions, knowledgeable and prompt with getting back to us. The window and trim installers, Harry, Mike M., Mike B., Nick R., Aaron V., and Pat V., did a great job, were pleasant, personable and polite, and you could tell that they cared about doing a good job. They showed up promptly and worked hard until the job was completed (even in the pouring rain). Jacques and Max did a great job on the siding installation. Our house looks like new and the windows work great! We would definitely recommend Centra.
Bruce, Chris, Bryan and Sam did a very good job of replacing 3 large windows in our home. They were polite, efficient and careful with the removal and replacement of our old windows. The finishing work around the new windows fits exactly with what was previously there. They cleaned up after themselves inside and outside our home. You would never have known that we had anything done except for the fact that we now have 3 beautiful new windows. Thank you so much to all of them for such a good experience.
-Peggy Henderson, Kelowna
Bryan W and Dennis where courteous and professional about installing my front door, I would recommend these 2 gentleman anytime .They are an asset to Centra, no doubt...they explained the inner workings of the door in great detail, they told about what paint or stain I could choose.
-Happy Customer, Kelowna
From our estimate to our completion, the service and product was exceptional. Andrew V, Damon and Shayne were very polite, courteous and professional. We are very happy with our new front door and living room window. We would highly recommend this team of installers to our friends. Thank you!
-Happy Customer, Langley
The thought of replacing windows may be daunting but the folks at Centra Windows will make the experience as pleasant as can be. During the installation at my house everyone from Jeremy and Cory to Jason, Dustin, Bib and Derek were professional, respectful of my home and generally very pleasant during the week they were here. This old house had a few "hidden surprises" of rot and the team repaired and replaced all of the rotten wood completing the job to perfection. Thanks Team Centra!
-Donna F., Nanaimo
Centra has provided wonderful service right from the original visit by Bryan to provide estimates, to scheduling of work, and actual window installation and work completion. Sam and Jake were very efficient and pleasant, the work was done quickly and everything was cleaned up at completion. I'm very happy with my new windows. All in all, I highly recommend Centra Windows
Excellent service. Started with an excellent onsite sales person who was very knowledgeable and gave several good suggestions. Had the quote within a few days. Other companies took weeks to give a quote which missed a few windows. The installers Jacob, Conner and Calvin were polite, very skilled and did a professional job. Left the place very clean. No issues would highly recommend this company. Slightly more than the others but the quality of the product and seamless installation was worth it.
Jacob, Andre and Dustin did a fabulous job for us. They completed the work as promised. They used drop cloths and were very careful with our home. The installation was perfect. We were very impressed with the quality of the windows. Everything looks brighter. The photo is in our kitchen over the sink, should have taken a before picture, now there is so much more light.
Our windows are beautiful, wish we had done this sooner. Kyle and Glen worked very hard, kept everything cleaned up behind themselves. They were always on time, very friendly and professional. We couldn't be more pleased with our new windows, glad we choose Centra Windows.
-Happy Customer, Kamloops
The three amigos Andre, Jacob and Dustin appeared exactly on time. This impresses me right away as it's so hard to find reliable workers in the service industry. Professional, on time and cleaned up after themselves. Happy I went with Centra Windows. Special shoutout to Jacob - you seem like a great guy to work for.
Work was done quickly and well. Bruce and Braden arrived right on time, were highly professional, and made sure I was kept informed as the work went along. The installation was perfect and the worksite left clean. I'm very satisfied with the work done.
From our initial meeting with our sales representative Jeremy, to the completion of installation, everything was as promised and more. Our new front entrance door is awesome! Everything appears brighter, and quieter in the home. Much less exterior ambient noise to be heard inside the home. The installation team was great. Special thanks to Kory, Andre, Dan, Alex and Kevin, and two others whom we never caught their names. Prompt, courteous, professional! We would not hesitate to recommend Centra to everyone!
-Happy Customer, Nanaimo
Nick R., Dave B. and Joseph M. did a great job replacing our house windows. They arrived on time, took great care to ensure the carpets were kept clean and did a very quick, professional job of installing the new windows. Friendly and professional. Glad we chose Centra.
I asked for 3 quotes Centra was not the cheapest but very exact. The work team, Josh L, Greg Eli and Jake are very quick and professional would not hesitate to use again.
-Happy Customer, Victoria
This is the second time we have had Centra do our windows. We were very pleased with the friendly, professional service. All was done & cleaned up in a timely manner. Mike Bordignon & Trystan Edmondson did a great job. Thanks.
This is the second time that I have used "Centra" for a replacement project. This time Alan, Brendan P., Slater, Harry and Mike, did the work for me. A lot was involved, but the pace was constant and the work done very professionally. Again, I was impressed with the expertise in which they carried out all the cutting, caulking and nailing. Great clean-up too. Very well done...thank you.
-Happy Customer, Kamloops
Jason, Victoria, B.C. Bought door through Centra. Could not get in front door, emergency. Locked out. Jason was very professional to deal with and did a great job. Very personable.
The quality, professionalism and flexibility was evident starting with salesman Jason S. Our installation crew: Kyle, Glen & Ray were friendly, organized and good at cleanup! They were also creative in coming up with a good solution to special access needed through the sliding door. Thanks Centra for all your help and support!
-Kelly M., Kamloops
We had six firms come to give us quotes on replacing the windows in our home. Our daughter and son-in-law had had Centra install new windows in their home, so we also had a quote from Centra. We were very impressed with the presentation made by Jeremy. He was the only salesman who brought a window sample to explain to us how superior Centra Windows are. He also had a computer and printer so he was able to produce his quote on the spot. Some of the others took several days to email their quotes. Centra called prior to the installation day to tell us when the installers would arrive. Jacob, Andre and Dustin arrived on time and were very conscientious and capable (thank goodness, as our living room window was very heavy!) They were here for two days and each day they cleaned up before they left. We certainly love the look of the white frames rather than the old metal frames. It is so much brighter and cleaner looking, inside and out. We certainly recommend Centra Windows. Thanks for all your help!
-Judy & Palmer Sorenson, Campbell River
From the moment I contacted Centra Windows, I was treated like I mattered. That kindness and respect was there throughout all of my dealings with the people who work there. When it came time to rip out the ancient patio doors that connected my living room to my patio, they arrived when they said they would, and they finished installing the new doors when they said they would be done. They kept to their timetable even after running into, and fixing, an unforeseeable problem. The work was dusty and dirty, but they took care of my place as though it, and the stuff in it, was irreplaceable. And after they left, I couldn’t find anything that needed cleaning - my place looked as though the new patio doors had always been there. Lastly, after the final bill had been paid, I contacted them about having an extra security feature installed because a crime had been reported in the city that had me frightened, and I wanted just a bit more peace of mind. The Installation Supervisor came over and installed that feature free of charge. I will recommend this company to anyone looking into door or window replacements because everyone wants what they offer: excellent service on all levels, reliability, staff who are invested in their products and in the people they are helping, and a warranty that couldn’t be offered if the product and workmanship wasn’t top of the line.
-Happy Customer, Victoria
Top notch service from an excellent crew! I was very pleased with our interaction with Centra. From the showroom visit, to the in home estimate by Jason, to installation and final product, I was most pleased. It is nice to see a company that shows passion in the work they perform. The installation crew Tyler, Nick and Andrew were professional every step of the way. From floor runners, to cleanup to the final walk through, the service was excellent. Thanks guys, you have our recommendation!
-Ron & Gail, Kamloops
We just had all the windows replaced in our home by Centra. Right from the beginning with Brad coming out to measure and estimate we had excellent service. Alan, Brendan P and Slater installed them right in the middle of a dinner party I had planned for months. Super great guys that left my house cleaner than before and all the ladies admired the beautiful windows. The quality is so much better than others we looked at. Thank you, we will definitely be recommending your company.
-Janice and Lars, Pitt Meadows
We had all old aluminum framed windows replaced and old aluminum sliding patio door replaced with French doors. Very happy with the quality of the product and the install work done was second to none! We had wood trim added to some windows and French doors, other windows on the back we had the composite molding installed, all work done by Nick, Dave, and Joseph who worked politely and efficiently but still taking time to see things were done right. Nick even took extra time to put Tyvek wrap up higher above one of our windows were the original builder screwed up!! One of the first things we noticed with the new windows is our house is much quieter than before, a nice unexpected benefit from the new windows. Thanks again, to Nick, Dave, Joseph the install team and Mark in sales! We will definitely recommend Centra to others!
-Don & Julie, Maple Ridge
Having an older home meant there were going to be a few challenges replacing our windows. When Shawn came for measurements he took the time to explain what would be the best method for our home, offering a couple of different solutions. When it came time for the install I was very happy with the team doing the work. Kyle, Glen, Kurt and Trystan were great. Even though the weather was cold and wet they completed the job efficiently and managed to keep everything tidy while doing so. Great job guys!
-Bari, New Westminster
We had a few windows replaced in 2014 by Centra and were very pleased with them and the company, so when we decided to replace the rest of our windows and 2 patio doors, we contacted Centra again. The same Estimator, Ray, contacted us and came to discuss the windows with us. He was informative, friendly and had great suggestions about our windows. Also, the fellow who re-measured the windows was terrific, on time, very friendly, and happy to answer any questions we had. Our team of window installers were awesome! Kurt, Glen and Kyle were punctual, friendly, professional and knowledgeable. They did a beautiful job with the installations and were a pleasure to have working in my home. I have recommended Centra Windows to several people already.
-Pam, Port Coquitlam
From start to finish, this was a wonderful experience for such a large project. As a homeowner putting out a considerable amount of money, there was no stress with any of my dealings with the company. The installers (Brendan P., Slater, and David D.) were extremely pleasant, hardworking young men. Any questions were immediately answered in a thorough and respectful manner. Even when I brought a couple of things to their attention, they thanked me for my input. Definitely a first for me! Well done, guys! Thanks!
-Sue B., Surrey
Amazing professional work by Marshall, Omar, and Luik. They were fast efficient, very clean and very knowledgeable about all the work they were doing. These men were happy and always ready to answer any questions. The windows are gorgeous, bright, and clean and have been keeping the summer heat and traffic noise down in our home. We are so happy with the results and we will have no problem sharing our story and this awesome company with others who are looking to get new windows. :) Thank-you so much.
-Sharon & Steve Ferreira, Maple Ridge
I phoned around for quotes on getting replacement windows and doors and Centra appeared to be the most professional. The best experience was with the installers who do the real work. :) Bob and Jack were then main guys and they were very patient with all my questions. They were concerned about my satisfaction with their products. They made my experience a happy one.
The Centra team of 4 on the first day and 3 on the subsequent 4 days arrived punctually and worked diligently, efficiently and quietly throughout. They were courteous and considerate, and meticulous in cleaning up every day. The team of 3 were Bob, Connor & Andre. We were thrilled with the transformation to our home and also with the process of the installation. We highly recommend this product and this team who installed it.
-Happy Customer, Port Alberni
The Victoria Team of Jonathan, Jason, Josh and Greg were absolutely fantastic The windows are great, the installation was fast and efficient. Jason is a great team manager and he finished the cut in on the new windows and fixed the drywall and repainted to a super standard. Strongly recommend. More windows next year when the budget allows.
-Walker Walsh, Victoria
The whole time Centra was here, they displayed professionalism, they were helpful, understanding and were always looking for ways to make our life easier during the window installment with my two small children. It was blistering hot this past week, and these guys worked their butts off to efficiently get these windows installed with care and attention. They made sure to check the lawn for nails or screws using a big magnetic device and cleaned up perfectly when they left for the evening, including sweeping my floors :). I am not sure if Centra spends a lot of time training their employees or if they just hired the right guys, but these men are top notch. I will highly recommend your company to family and friends if this is the type of service that they would be receiving. Overall, fantastic experience. Thank you Centra
The crew (Marshall, Pat, Heron, Omar, Luik and Chris) were fantastic. Great service and they were all very professional. We love our new doors and windows! Thanks again Centra Windows!!!
-Annette and Steve, Langley
From initial quote to final installation, all people I met were professional, friendly, hardworking and eager to do the best job possible. I highly recommend their services to anyone in Nanaimo.
-Happy Customer, Nanaimo
The team that worked on my house, Andrew, Damon, Dave J and Jordon, were fantastic. They did their job fast and efficient and the clean up was wonderful. The new trim that needed to be installed was also painted. My home looks so good it makes me proud. I will highly recommend Centra Windows. Thank you.
-Happy Customer, Surrey
The Centra salesman, Jeremy, was extremely knowledgeable and understood our needs: Not just for weather efficient windows, but also noise reducing windows. He recommended replacements rather than new based on our exterior finish. We went with Centra because of Jeremy's solid knowledge base. Topped off by excellent warranty. The installation team arrived on time and ready for all contingencies. We were impressed how professional they were with how well Jacob, Dustin, Steven, Alex and Andre worked together, solving all mini-issues in calm and knowledgeable manner. The windows are beautiful and the workmanship flawless. The lami-glass has eliminated the road noise. I would definitely recommend Centra windows
-Happy Customer, Campbell River
Such an amazing experience start to finish. The installers Mike B and Harry were amazing. Super clean - the door is perfect. From the second I emailed Natalie arranged for someone to come and measure Alex called on Sunday as they had a cancellation and could get to us early Installers arrived exactly on schedule. Thank you!
-Michelle M., Delta
Nick Read ,Dave Bishop, and Joseph Marcoux did the fantastic work at my house. Conscientious, respectful and diligent throughout the job. Thank you to Centra for having such good people in your company I will hire Centra in the future.
Much thanks to Kevin P, Andre P, and Alex R for their helpful, easy going, professional workmanship. We kept our small part of the bargain by clearing an access for the crew to do their work and they did the rest - methodically working around the house, cleaning up as they went. For us, it was a lot of money to spend - but it was money well spent. The house looks terrific both inside and out. The inside trim leaves us with no follow up work to do. Also street noise sounds are down and we are looking forward to heating bill savings this winter. The 20 yr warrantee was a welcome bonus. Thanks again.
-B&K, Campbell River
Our home was built in 1948 and we had the original single paned windows...heat loss in the winter....extreme heat in the summer. We replaced our windows August 2017, Harry Mike and Tristan were amazing. Old windows were out in no time and new windows were installed, attention to detail was great. Best was when they cleaned my windows inside out and swept my floors...they're hired. Recommended Centra to my neighbours.
-Happy Customer, Maple Ridge
Excellent experience from the initial contact on through to job completion. Sales rep John spent a lot of time with us to develop a competitive quote and provide info about the products and company. Andrew, Shane and Jordan did the installation in a very thorough and professional manner - they laid down drop clothes everywhere and cleaned up the entire site each day. Windows are top notch quality and look amazing!
-Al Korpach, Surrey
Very happy to have three nice guys show up for a day's work -- Jacob, Dustin and Dylan, who worked well together, no loud radio playing, tidying up as they went along, pleasant and well-mannered. They even did a little extra above and beyond the job to re-install my blinds that had to be taken down and were difficult for me to replace on my own. Glad to recommend this crew!
An amazing Centra Window Installation Team namely Damon, Shayne, and Andrew V installed 26 new windows on my house. They were always punctual, polite, and friendly. They worked diligently removing and installing windows and did an excellent job. They had a plan, worked as a team, and followed their plan thoroughly with great success. Several of my neighbours told me they were impressed by their professional workmanship, efficiency, and comradery. I am totally elated with the outcome and highly recommend this team to family, friends, and neighbours. Thanks Centra Windows for sending this amazing team to do the job.
We couldn't be any happier with our new windows. They look amazing. A special Thank you to Kyle, Glen, Kurt & Blair for all your hard work. What a great team!!
-Marian, Maple Ridge
August 23, 2017 Had Scott do repairs to our sliders after many years of excellent service. Scott was on time and extremely personable! He got the job done in a quick and efficient manner. The jobsite was left clean and our door works like it was brand new!! We are very satisfied and happy!! It was a pleasure having him in our home. Thanks again Anna and Centra!!
-Happy Customer, Vancouver
Second time we have used Centra for window replacements. The staff are some of the best anywhere and in any business. All three of the fellows (Jake L, Bryan W and Bruce W) are great company representatives. They are friendly, respectful and helpful at all times. That is something which is often hard to find these days. The windows look great and I am looking forward to having two more done in the fall.
-Gail W., Vernon
From start to finish we were dealing with a professional team led by Chris & Jason and supported by Josh, Ralph, Elijah and Jake. We are so impressed with the quality of the product Our home is already cooler this summer. It will be a pleasure to recommend this company to friends and family.
Centra came out to replace 18 windows at my home they had to remove boards around all the windows and replace them as well as windows. This was done very efficiently. I was really impressed how they cleaned up after each day with no damage to any of my house or outdoor area. The following workers were very professional and friendly going the extra mile to help me put my curtains back in place. Andrew, Damon, Shayne, Dave B., Nick-Read, Joe, Vadim Thank you.
-Happy Customer, Langley
From Brian Richardson (sales) to three excellent installers: Shawn, Chris and Sam, they were very polite and accommodating in everything they did. They got their head down and worked diligently through the installation. They went out of their way in every respect.
-Mike Kelly, Kelowna
In 2013 we had Centra replace the exterior of our home with Hardi Plank as well as replace three doors. One of the locks was giving us a problem and Centra sent Scott to fix it at no charge and without any hassle. As we did in 2013, we highly recommend Centra for follow up repairs and service in addition to restoration.
-Ian & Rose Findlay, Richmond
We had 11 windows replaced in our home. Centra did a great job, they were fast, efficient and left our home spotless!! Many thanks to Andrew V., Damon, Shayne and Vadim!!
After having a couple of windows that started to have condensation between the glass it was time to replace all the aluminum windows in our home. We called Centra for a quote along with 2 other quote from other competitors. Centra was in the middle for cost compared to the other 2 competitors. Ray Charron of Centra explained how the windows installation on our vinyl siding home (the front windows having wood trim too), but removing the vinyl siding and fully removing the whole window frame. I wasn't looking for the best price (cheapest) but the BEST value and Centra was our choice and we booked the installation for September 5. The 3 day installation was finished on September 7 and WOW the windows are just beautiful, my wife loves them!! The Centra crew (Andrew, Damon, Shayne & Vadin) that installed the windows was just Impeccable! True professionals, the window installation just went Prefect and they kept our home clean at the end of every day. We totally recommend Centra for your Window Replacement Company, you will not be disappointed.
This the third time I've used Centra and I've never had a problem. From the initial quote, to the installation there has never been a problem. The quality of the product is only surpassed by the quality of the installation. If you’re looking for new windows or replacement windows look nowhere else, I know I never will.
We are thrilled with the job Alan, Brendan P and Slater completed at our home this week. The skill of this trio from the demo to the finishing was excellent. The job involved cutting through the drywall, framing, building headers and cutting through our stucco. Once the 2 large windows were installed, they finished the interior and exterior to match all of our trim. You would think by looking at the job, the windows were installed when the house was built. They showed great respect for our home inside and out cleaning everything before they left. We would recommend Centra Windows to our friends and family. The product is excellent, the staff skilled and professional!
-Kevin & Shayne Ouellette, Vancouver
Thank you Centra! My installation is fabulous and a huge shout out to your crew Alan, Brendon P. And Slater! Hard working, professional and craftsmen. If you are looking for a local company that is honest, efficient and timely, Centra is worth contacting. The sales rep provided verbal and written information and worked within my price range. He was accurate in the time line and my windows and doors were manufactured locally to my homes specifications. The work crew mentioned above were great.
-Happy Customer, Abbotsford
I Did lots of research and decided on Centra because of the time spent making sure I understood there product and install methods. I would like to thank Alan, Brendon. P and Slater for the professional attitudes and attention to detail.
I am very happy with the installation. Special thanks to the following installers: Mike B, Damon, Shane, Harry, Mike M and Aaron. These guys had 28 window replacements installed in one day! It was a very professional job! Again thank you.
Once again we are very pleased with product and installation from Centra. John Larche made good suggestions re: replacing two outside doors and installing a new window in our family room. The installation crew (Andrew, Damon and Shayne) did a super job on the install...leaving no mess behind. Our home was left in better shape when they left than when they came. Thanks so much fellows.
-Allen & Doreen James, Kamloops
I would like to put out there that the team of guys that worked on our place did an awesome job. I am really satisfied with the workmanship and they treated it like their own home. They cleaned up after themselves, laid down drop sheets in areas they worked to protect the floors. etc. I believe it is worth mentioning their names, special thanks to Brandon in sales and Brendan R who took the lead in install, and also thanks to Chris C, Ray, David J, Pat, and Aaron.
-Happy Customer, Kamloops
We had Jacob Conner and Dustin of Centra windows (Nanaimo) come to our house to remove then install all new windows. Great guys to have doing the job. Fast and professional. Awesome job. Already a friend of ours came to take a look as they need their windows replaced as well. I have recommended the company and the crew (Jacob, Conner and Dustin).Thanks guys.
-Happy Customer, Kamloops
I am very happy with the product and service provided by Centra Windows. The crew of Jacob, Connor and Dustin did a great job installing cleaning up and answering my questions.From the first contact to the final polish of the glass, the company exhibited great professionalism!
-Happy Customer, Nanaimo
We were impressed with this company right from the start. We had several window companies come to quote, but were far and away most impressed with Centra's Robin Buie's presentation. He explained the window replacement process in detail (replacing our old aluminum frame windows with vinyl), answered all of our questions patiently, and made himself available via email or phone to answer even more questions that we came up with while making our decision. We did not choose the lowest priced quote, we chose the one that we felt was the best value. After experiencing even more great service from the office (Kelsey (?) and Kyle), the install crew, and seeing the finished product, we are confident we made the right choice.Our install had a rocky start. BC Hydro had shut down power for the entire day in a neighboring area and accidentally got ours as well, and to add to that, it was pouring rain. Dave B. sidestepped the hurdle and began making alternate arrangements for another power source. Hydro ended up fixing the issue after a short delay, and the crew got to work. I needn't have been concerned about the rain, as Nick R. laid out clean tarps and drop sheets all over the house. Joseph M. began work on the back of the house while the others worked on the front. They worked quickly and efficiently, and took great care to keep the house clean (much appreciated!). Andrew V., Shane C., and Damon B. arrived to assist in the afternoon, and they all worked together like a well-oiled machine. They were done at the exact time they had estimated.It is very evident that the installers take great pride in their work, and the product they install...and they work as a team (one major reason we chose Centra was no subcontractors) The quality of the install is excellent (perfect caulking, something I am particular about) They noticed a couple of minor flaws in the glass as they were polishing, and immediately arranged for replacement. They cleaned up carefully after they were done, and left our home spotless. They even re-installed the blinds hardware and alarm contacts. And they thanked me for our business and shook my hand as they left. Wow.We are very happy with our new windows, and so glad we chose Centra! Would not hesitate to recommend them!
-Happy Customer, Abbotsford
So happy with our new windows and doors. Every part of the process, from the initial quote with Jake V, to the install with Kristian, Bryan W. and Jake L, went very smoothly. All employees that we dealt with were helpful, hard-working and willing to answer all our questions. Our home looks great! Thank you! We'll recommend Centra to anyone that asks!
-Happy Customer, Vernon
Derek, Calvin, and Jack removed and installed 9 new windows in less than a day. They were very friendly and informative and left the place spotless. I am so happy I went with Centra Windows! The experience was fantastic from the in-home quote to the installation.
-T. McQuay, Nanaimo
The installation crew of Damon, Andrew, Shayne and Aaron were very professional and courteous. They cleaned up at the end of each day and took all of their garbage with them. We have 22 windows, including two very large ones and a patio door. The job was completed in four days. We have already mentioned your company to two friends.
-Al & Muriel Veen, Surrey
Just had you guys replace 16 windows, front door and add French doors in the back and I must say I'm beyond happy. We had Alan, Brendan .P and Slater working on the project and they were fantastic. They showed up on time all three of the days and their attention to detail was fantastic. We couldn't be happier with the way everything turned out and the new look to our house. Thank you so very much!!
Dave Bishop and his team Dave Daho and Joe Marcoux were polite hard workers who despite unforeseen challenges did a great job of removing and installing new windows in our float home. A big thank you to them. Centra should be proud of these young men!
-Happy Customer, Delta
Peter, Dennis and Kyle did a great job of replacing all the windows in our home. They were very professional and efficient and their workmanship was precise. Our windows (and trims) look great! Thanks to you guys. And thanks to Bryan who set it all up for us.
We started with Centra based on other reviews and they lived up to the good rating. Bryan and Kristian were great and patient with our questions as first time renovators. They were very timely in responses and very easy to work with to help give us quotes and options for making a final decision. Sam and Jake did the install and again the good experience continued. Clean job site, kept us informed of progress and answered questions we had as install went along. Excellent communication in all parts on the process - phone calls and emails returned quickly, on time for install, phone check ins in advance of install, and the final checklist to sign off. I never had to chase down or follow up on outstanding questions/items. Quality of the windows is great (as I had expected). Will be doing the rest of the windows in our house with them too!
We are very happy with our new windows and patio door. Our experience with Centra was very positive right from our first meeting with Ray in sales to our installation with Kyle H, Damon, Andrew V and Shayne. Everyone was very professional, friendly and knowledgeable. They even helped with removing blinds and putting them back up after. I will certainly recommend Centra and their awesome staff to friends. Windows look fantastic!
-Happy Customer, Surrey
Alan, Brendan P and Slater showed up on time and had the seven old windows removed in no time. By lunchtime they were joined by Kyle, Glen and Nick G. New windows installed, clean-up and walk-through completed. Gone by 3:30pm. Great job. Friendly service.
Centra did our upstairs window replacement during first reno 7 years ago. We were so happy with Centra and their product that we had Jake quote on the balance of window reno downstairs. Today, Kristian, Bryan W. installed the Centra windows downstairs! Yay! We're done, and the windows (and finishing work) are beautiful.Kristian and Bryan were on time and a sheer pleasure to deal with. It certainly pays to deal with an employee-owned company.
Centra called a week early to do an install of 28 windows on a 40 year old house. We were quoted 4 days to complete the work. The crew arrived promptly the first day and asked how they could accommodate our needs first and foremost. This was important as our facility is home to 13 people. Day two and three they arrived with 2 crews to complete the task. Every aspect of these two crews were above our expectations. They were courteous, polite, efficient, clean and professional. This level of professionalism is rarely seen anymore. They took great pride in their work and challenged each other to improve, complete or assist as the need occurred. Well done Damon, Shane, Andrew V, Dave B, Joe, and Daoiv D. We thank you for professionalism.
-Scott and Deb, Kamloops
Derek, Dylan, and Bob did an excellent job installing the windows. Super quick installation which was a bonus when I was originally told. They were all very friendly and accommodating in a crazy household with 2 small children and a small dog. Centra also gave me the best price in town hands down. The two other companies quotes weren’t even close to the price point Centra offered. I would highly recommend and will use again for any future projects.
-Scott & Meg, Kamloops
Excellent customer service. Easy to contact and have questions answered. Chris and Josh were excellent and extremely patient with my hands on/want to help, 11 yr old son during installation. They worked very well as a team and efficiently. Jonathan was very knowledgeable. Jason very up to date on knowledge. Rob was new and not on the job site to get to know but was very polite.
-Cindy Parker, Victoria