What to Consider Before a Major Home Renovation: Insights from Centra & CTV

Before starting a major home renovation, most homeowners focus on the big picture: design, comfort, and improving their home’s value. But the success of any renovation – especially window and door replacement – comes down to the team you choose and their process.

Centra Install Pros was recently featured on CTV to break down what homeowners really need to consider before taking on a significant upgrade. One of Centra’s Window Experts joined the segment to explain why choosing the right company can be the difference between a smooth, stress-free project and one filled with surprises, delays, and costly mistakes.

We’ve recapped the key insights from the feature and shared how an in-house, Employee Owned team protects your home, your budget, and your peace of mind.

Choose a Company that Supplies and Installs

Window and door replacement shouldn’t be stressful. Yet for many homeowners, it becomes complicated the moment multiple trades or subcontractors get involved. When one company supplies the product while someone completely different installs it, miscommunication can happen – and it’s usually the homeowner who ends up stuck in the middle.

Choosing a company that does both – supplies and installs – creates a smoother, more reliable experience from start to finish.

Here’s why it matters:

A Single Team = A Seamless Project

When one team handles everything, you get:

• One point of contact
• Consistent communication
• No juggling subcontractors
• No confusion about who’s responsible for what

With Centra Install Pros, the same company that manufactures your windows is the one installing them. That means our crews understand the products inside and out, ensuring a better fit, fewer surprises, and higher installation quality.

A Warranty That Actually Protects You

Because we control the entire process, we can stand behind our work with confidence. Centra offers an industry-leading 30-year fully transferable warranty, covering:

• Glass
• Frames
• Installation
• Labour costs

A company can only offer that level of protection when they truly trust their team and their process.

Employee Ownership Makes All the Difference

Our installers aren’t subcontractors – they’re Employee Owners. That sense of pride and responsibility shows in every home. As Shira often says: “Our teams treat your home like it’s their own grandma’s.”

That means extra care, extra respect, and exceptional attention to detail.

How an In-House Team Protects Your Investment

Window and door replacement is one of the biggest upgrades you can make to your home. It affects comfort, efficiency, and resale value – but only if it’s done correctly. Even the best products won’t perform if they’re installed poorly.

Here’s why an in-house team is essential for protecting your investment:

Installation Quality Matters

New windows are supposed to stop drafts, leaks, and cold spots – not create more of them. But if the installation is rushed or inconsistent, you can end up dealing with the very same issues you were trying to fix.

Centra avoids this by using a fully trained, in-house team that specializes in our own products. Our installers are:

• Employee Owners
• Paid hourly (not by the job)
• Trained continuously with product-specific education

This ensures the work isn’t rushed and the installation is done right the first time.

No Finger-Pointing – Full Accountability

When companies outsource installations, problems can turn into a blame game:

• “Call the installer.”
• “Call the manufacturer.”
• “It’s not our issue.”

With Centra, there’s no back-and-forth. You call one number, and we take care of the rest. That’s the advantage of a fully in-house model – and it’s why we can confidently offer our 30-year warranty including labour.

Getting the Service You Deserve

Home improvement shouldn’t feel like a headache. With the right team, it should actually be an exciting transformation – and homeowners feel that difference from the moment our crews arrive.

A Team That Takes Pride in Their Craft

Because everyone on our installation crews is an Employee Owner, the level of care, pride, and accountability is unmistakable. They’re invested in your experience because they’re invested in the company itself.

Quality Over Speed

Our installers are paid hourly, not by the job. That means:

• No rushing
• No cutting corners
• No pressure to move to the next house

Their goal is long-lasting performance and a seamless homeowner experience.

A Process Designed Around Comfort

With over 40 years of serving BC communities, we’ve built a process that focuses on:

• Clear communication
• Clean and tidy worksites
• Respectful crews
• Safe, meticulous installation

Replacing windows and doors should be smooth and stress-free – and with an in-house team, it is.

Planning a Renovation? Start with the Right Team.

Home upgrades are a big investment – and choosing the right company sets the tone for your entire project. A fully in-house, Employee Owned team ensures better communication, superior craftsmanship, total accountability, and the long-term protection every homeowner deserves.

If you're starting to plan a renovation or thinking about replacing windows and doors, we’re here to help.

Book your free consultation with Centra Install Pros today.

Centra: Western Canada’s Top Choice for Windows & Doors

Have an upcoming window and door project? Reach out to the experts at Centra Windows & Install Pros for a free consultation! If you have any questions regarding this topic or anything else to do with windows, contact a local Centra Employee Owner at 1-888-534-3333 or drop us an email at info@centra.ca. Follow us on Facebook and Instagram to stay up to date, and test your window knowledge on LinkedIn.