Do you thrive in a fast-paced environment where accuracy and organization make all the difference? Centra is looking for a detail-driven Order Processing Administrator to join our Install Pros team. This role is perfect for someone who enjoys keeping things running smoothly behind the scenes, has an eye for detail, and can confidently work with technical concepts while supporting a strong customer journey.

About This Job

As an Order Processing Administrator, you’ll play a key role in ensuring every order flows seamlessly from start to finish. You’ll be responsible for reviewing and processing customer orders, creating and distributing order packages, maintaining accurate data and internal controls, and making sure all information is clear and correct before it moves forward. You’ll also be the go-to support for internal teams, providing timely updates and information. This position requires someone who is organized, proactive, and able to understand technical details while working in close collaboration with multiple departments.

Core Accountabilities

• Coordinate and manage the flow of new orders and remakes from initiation to completion.
• Review all orders for accuracy, completeness, and adherence to internal controls.
• Ensure all data entered into order systems is accurate and compliant with standards.
• Prepare and distribute order submission packages for internal teams and external partners.
• Monitor and track the status of active and pending orders, following up to ensure timely processing.
• Provide clear, accurate, and timely information to internal stakeholders upon request.

Qualifications

• 2+ years of administrative or order processing experience (construction or home improvement industry preferred).
• Strong attention to detail with proven accuracy in data entry and document review.
• Proficiency with Microsoft Office Suite; experience with order management systems is an asset.
• Ability to quickly understand and apply technical concepts related to orders and products.
• Strong communication skills and ability to work effectively with multiple teams.

Who are we?

OWN IT! That’s more than just a motto at Centra—it’s our way of life. As a 100% employee-owned company, we’re not just working for a paycheck; we’re investing in our future together. With state-of-the-art manufacturing plants in Langley and Calgary, and branches across British Columbia and Alberta, Centra is a leader in manufacturing and installing high-performance vinyl windows and building envelope restorations. For 40 years, we’ve been perfecting our craft and our culture, earning national acclaim as one of Canada’s Most Admired Corporate Cultures and Best Managed Companies. We’re driven by growth and innovation, powered by our dedicated team. Now is an exciting time to join us as we embark on major expansion plans. At Centra, your career isn’t just a job—it’s an opportunity to OWN your growth, your future, and your impact. Embrace the challenge, shape your success, and OWN IT with Centra!

More about our Award Winning Company!

We won the National Award for “Best Managed Companies” in 2022! This award is Canada’s leading business awards program, recognizing excellence in private Canadian-owned companies. Only the best are awarded with this prestigious designation.

We also won the National WaterStone Award for “Canada’s Most Admired Corporate Culture”. This award recognizes best-in-class Canadian organizations for fostering higher performance corporate cultures that help sustain a competitive advantage. We won because of our dedication, work ethic, and commitment to our culture.

Check us out:

Don’t forget to visit us on our website at centra.ca, Facebook under Centra Windows, and Instagram @Centrawindows to find out about more about who we are. We want to know what you think and if we’re the right fit for you.