Multi-Family Renovation

Stratas Should Consider Installers and Warranty

“The most important factor when deciding to go with Centra Windows is their warranty and their installers are hired by the company, they are not subcontractors.”

This is why selecting a company that installs their own windows is very important for your home, comfort and safety. Many window installation companies install products that they purchase from a supplier. This will be problematic in case you have a warranty issue. If you do have an issue, this can be a hassle as the installation company will point to the manufacturer and the manufacturer will point at the installer. With Centra Windows, there is only one warranty which means there is no hassle and no finger-pointing.

Crown Pointe Strata President Sharon Paddock explains the importance of dealing with one company and why it is valuable when taking on such a big project. The Strata complex upgraded 792 windows and 141 patio sliders. The issues homeowners were dealing with ranged from condensation and mould to freezing winters and boiling summers. In addition to their level of comfort, the complex needed a new appearance and the old aluminum framed windows from the ’80s were simply not working. After the upgrade, homeowners have a revitalized look and feel, which will provide for more natural light, the glass is clean and crisp and most importantly, homeowners will experience year-round comfort.

“When you’re looking at a major project like this, warranty is so valuable. It would be ridiculous to spend all this money and only have a 10-year warranty. Strata boards need to ensure this is clear when considering what window company to work with.”

What does a great warranty look like?

A warranty is only as good as the ownership of the company that provides it. It takes 5 - 7 years for your home to start showing signs of damage due to incorrectly installed windows or building envelope deficiencies. Most companies in our industry are giving 2-5 years of warranty, which is a red flag. Centra has been through the warranty cycle several times and we are confident in our products and installation procedure. If the company you select trusts their product and their install, they will have no trouble providing a good warranty to go with it. That's why we offer a lifetime warranty.

“Centra is not the cheapest but they’re not the most expensive. It’s not about the cheapest price, it’s about value, trust and comfort. We watched previous testimonials and it was clear Centra Windows was the easy decision”

We are BC’s Strata Window Experts

We have installed windows in over 300 full-unit Strata complexes, and installed products for thousands more individual Strata homeowners. Not to mention we have been in the industry for over 35 years, with thousands of customer reviews to advocate for Centra. Centra is 100% Employee Owned, which means we are invested in making sure our products and services are the best in the industry, and we stand behind this with an industry-leading warranty. We focus on delivering consistent communication to ensure your Strata complex is fully aware of the details of the installation. All of our Manufacturing team and Installers are full-time Centra employees, which means we control quality and safety standards every step of the way. Our installers are paid by the hour, not by the install, which translates into a focus on quality rather than speed.

We are your certified Window Geeks

Centra Windows is not only the manufacturer but also the installer of its product, which enables us to offer a full warranty, eliminating any confusion between product performance and installation. We view the house as a system and understand how each of the elements must work correctly to maximize the comfort and energy efficiency of your home. Contact our local Employee Owners at 1-888-534-3333 or send us an email at for more information about this topic and many more. You can also sign up for our weekly newsletter for all the tips and tricks about the window industry.

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