Director of Operations - Door Production

Build the business. Own the product. Lead the future of doors at Centra.

At Centra, we are more than a manufacturer. We are a team of innovators, builders, and customer champions who take pride in creating products that make a statement. As we continue to grow, we are creating a dedicated door division and are looking for an exceptional leader to shape and drive this business. This is a rare opportunity to own a product line from concept to customer experience, and build it into a market leader.

About the Role

The Director of Operations for Door Production will serve as the single point of accountability for Centra’s door business. This role is responsible for building and leading an independent, high-performing division dedicated to door production. You will oversee every aspect of operations, including scheduling, production flow, staffing, quality assurance, procurement, and financial performance.

More than operational leadership, this role is about total product and customer ownership. You will ensure that every door meets Centra’s highest standards from design to service, embodying a cradle-to-grave approach to quality and performance. You will guide the division’s growth strategy, champion product innovation, and represent the business in the market.

This is a transformational role designed for a leader who wants to build a business within a business. You will be accountable for profitability, operational excellence, and the overall customer experience, turning vision into reality and setting a new benchmark in the industry.

Key Accountabilities

  • Lead and oversee all door production operations, ensuring safe, efficient, and scalable manufacturing processes that meet quality and delivery targets.
  • Take full ownership of the product lifecycle, maintaining the highest standards from design to installation support and long-term service.
  • Manage the division’s profit and loss performance, driving revenue growth and operational profitability while optimizing costs and resource allocation.
  • Build and develop an independent, specialized team focused on accountability, technical excellence, and continuous improvement.
  • Establish a culture of ownership and pride, encouraging innovation and problem solving at every level.
  • Represent Centra’s door division at trade shows, industry events, and with key customers, strengthening the brand’s market position and reputation.
  • Collaborate closely with sales, R&D, procurement, and service teams to align operational capabilities with market needs and customer expectations.
  • Champion continuous improvement initiatives, introducing new technologies and operational strategies that drive long-term growth and competitive advantage.

Our Ideal Candidate

  • Passionate about building and scaling a business, not just maintaining operations.
  • Acts as an owner — fully accountable, solutions-focused, and deeply invested in product success and customer outcomes.
  • A decisive driver who thrives in fast-paced, evolving environments and embraces challenges with optimism and resilience.
  • Creative problem solver who sees barriers as opportunities to innovate and improve.
  • Confident leader who inspires and motivates teams to reach ambitious goals and develop future leaders.
  • Comfortable being the face of the division, engaging with customers, trade partners, and representing Centra at industry events.
  • Strong sense of urgency combined with a long-term vision for growth and market leadership.
  • Brings a "bring it on, I’ll figure it out" attitude and is energized by building a business from the ground up.

 

Qualifications

  • Minimum 10 years of progressive leadership experience in manufacturing operations, with at least 5 years in a senior or director-level role.
  • Proven track record managing full profit and loss responsibility and delivering strong financial and operational results.
  • Deep technical expertise in manufacturing processes, quality systems, and operational excellence.
  • Demonstrated experience building and leading high-performing, independent teams with a strong accountability culture.
  • Strong business acumen with the ability to connect operational decisions to overall business strategy and financial performance.
  • Experience representing a business externally and building credibility with customers, trade partners, and industry peers.
  • Passion for product innovation and continuous improvement, with a strong commitment to customer satisfaction and brand reputation.

 

Who are we?

OWN IT! That’s more than just a motto at Centra—it’s our way of life. As a 100% employee-owned company, we’re not just working for a paycheck; we’re investing in our future together. With state-of-the-art manufacturing plants in Langley and Calgary, and branches across British Columbia and Alberta, Centra is a leader in manufacturing and installing high-performance vinyl windows as well as building envelope restorations. For 39 years, we’ve been perfecting our craft and our culture, earning national acclaim as one of Canada’s Most Admired Corporate Cultures and Best Managed Companies. We’re driven by growth and innovation, powered by our dedicated team. At Centra, your career isn’t just a job it’s an opportunity to OWN your growth, your future, and your impact. Embrace the challenge, shape your success, and OWN IT with Centra!

More about our Award Winning Company!

We won the National Award for “Best Managed Companies” in 2022! This award is Canada’s leading business awards program, recognizing excellence in private Canadian-owned companies. Only the best are awarded with this prestigious designation.

We also won the National WaterStone Award for “Canada’s Most Admired Corporate Culture.” This award recognizes best-in-class Canadian organizations for fostering high-performance corporate cultures that help sustain a competitive advantage. We won because of our dedication, work ethic, and commitment to our culture.

Check us out:

Don’t forget to visit us on our website at centra.ca, Facebook under Centra Windows, and Instagram @Centrawindows to find out more about who we are. We want to know what you think and if we’re the right fit for you.

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