Watch this step by step guide on how to remove and clean tracks and frames:
To remove track:
- Use your fingers to pull the track back towards you starting on one end and moving towards the other
To remove frame:
- Fully open the window all the way past the top header bump; this bump is for security purposes and ensures the window cannot be opened from the outside
- Use both hands to get a firm grip, push up and carefully pull the bottom out
To clean:
- Use mild soap and water
- Clear any holes as they are there to drain any water
To reinstall parts:
- To reinstall the track, push the edge towards you in first and then push down from one end to the other
- To reinstall the frame, get a good grip and lift the window up past header bump and slowly lower the bottom into place
- The window should slide freely if it is in the correct position